Cisco Technical Support Services such as Cisco SMARTnet support help enable improved productivity and can increase operational efficiency by complementing your in-house resources with world-class networking expertise. It can maximize availability and minimize risks for systems running mission-critical applications.
- General Information
 - Manufacturer
 - Cisco Systems, Inc
 
- Manufacturer Website Address
 - http://www.cisco.com
 
- Brand Name
 - Cisco
 
- Service Name
 - SMARTnet
 
- Product Type
 - Service
 
- Service Information
 - Service Main Type
 - Maintenance
 
- Service Sub Type
 - Physical
 
- Service Characteristic
 - Parts & Labor
 
- Service Description
 - 24x7x2
 
- Service Details
 - Software support includes maintenance, minor and major updates for your licensed feature set
 - Web knowledge base access includes a substantial database of product information and a robust set of technical and analytical tools that help facilitate knowledge transfer to your internal staff
 - The Cisco TAC has a sophisticated call routing system that quickly routes you to the correct technology personnel for expert assistance and faster resolution
 
Note: Domestic resellers purchasing for International locations will be subject to an additional fee
- Provided Support
 - New Releases Update
 
- Web Knowledge Base Access
 
- Phone Support
 
- Email Support
 
- Service Availability
 - 24 x 7
 
- Service Response Time
 - 2 Hour
 
- Service Location
 - Carry-in
 
- Service Duration
 - 1 Year
 
- Product Supported
 - WS-C3750G-48TS-S: Cisco Catalyst 3750 48 10/100/1000T + 4 SFP Standard Multilayer