- General Information
 - Manufacturer
 - Cisco Systems, Inc
 
- Manufacturer Website Address
 - http://www.cisco.com
 
- Brand Name
 - Cisco
 
- Service Name
 - SMARTnet Solution Support - Extended Service
 
- Product Type
 - Service
 
Centralized support for your solution environment
As part of the high-value services offering, Solution Support has you covered. Whether you have an issue with a Cisco product or one from a solution partner, just call us. We centralize support through our solution experts who own your case from first call to resolution. Your complex issues are solved on average 43% faster than with product support alone.
- Service Information
 - Service Main Type
 - Exchange
 
- Service Sub Type
 - Electronic
 
- Physical
 
- Service Characteristic
 - Parts & Labor
 
- Service Description
 - 24x7x2 Hour
 
- Provided Support
 - Repair
 
- Replacement
 
- Parts Replacement
 
- Phone Support
 
- Web Knowledge Base Access
 
- New Releases Update
 
- Service Response Time
 - 2 Hour - Parts Replacement
 
- Service Location
 - On-site
 
- Product Supported
 - Cisco Routers:
- ASR1001-X
 - ASR1001-X=
 - ASR1001-X-RF
 - ASR1001-X-WS