- General Information
 - Manufacturer
 - HP Inc.
 
- Manufacturer Website Address
 - http://www.hp.com
 
- Brand Name
 - HP
 
- Service Name
 - Care Pack Hardware Support with Accidental Damage Protection
 
- Product Type
 - Service
 
This HP service provides high-quality remote assistance and onsite support for your covered hardware, helping you to improve product uptime. You have the flexibility to choose between different service-level options featuring different response times and coverage windows, as well as between several coverage periods to address your specific service needs.
- Service Information
 - Service Main Type
 - Maintenance
 
- Service Sub Type
 - Electronic and Physical
 
- Service Characteristic
 - Parts & Labor
 
- Service Description
 - 9x5xNext Business Day
 
- Service Details
 - Remote problem diagnosis and support
 - Onsite hardware support
 - Materials included
 
- Provided Support
 - Phone Support
 
- Remote Diagnosis
 
- Repair
 
- Parts Replacement
 
- Service Availability
 - 24 x 7 Phone Support
 
- 9 x 5 Repair
 
- 9 x 5 Parts Replacement
 
- Service Response Time
 - Next Business Day - Repair & Parts Replacement
 
- Service Location
 - On-site
 
- Service Duration
 - 3 Year
 
- Product Supported
 HP Desktop