Service Description Juniper Care combines traditional 24x7 remote technical support, hardware replacement services, and online support. More than a simple break-fix service, Juniper Care helps you meet network demands with technical and operational support designed to keep your network running reliably, while at the same time protecting your high-performance networking investment.
- Access crucial support and lifecycle actionable insights through Juniper Support Insights Operational Dashboards and Reports based on your network.
- Integrate your customer relationship management (CRM)/ticketing systems with Juniper's through a set of easy-to-use and well-defined Juniper Support APIs to provide B2B integration.
- Juniper Care improves staff productivity and decreases operational costs through award winning 24x7 support and automation
- Easily migrate to Juniper Advanced Care or Juniper Premium Care as your network grows and you require more features.
- General Information
- Manufacturer
- Juniper Networks, Inc
- Manufacturer Website Address
- http://www.juniper.net
- Brand Name
- Juniper
- Service Name
- Care Service
- Product Type
- Service
- Service Information
- Service Main Type
- Exchange
- Service Characteristic
- Parts
- Service Description
- 24x7xNext Business Day
- Provided Support
- Software Support
- New Releases Update
- TAC Live Support
- Parts Replacement
- Online Portal Access
- Service Response Time
- Next Business Day - Parts Replacement
- Service Location
- Service Depot
- Product Supported
- Juniper QFX5K-FPC-20Y